Refund Policy
Introduction
At MeetMic, we strive to offer the best service to our users. We understand, however, that there may be instances where users are not fully satisfied with our services. This Refund Policy outlines the circumstances under which we may issue a refund. MeetMic Pro licenses are sold through Lemon Squeezy, which acts as the merchant of record for every purchase.
Licenses
MeetMic operates on a perpetual license basis. The fees and terms for the license are available at checkout and within the app.
30-Day Money-Back Guarantee
Every MeetMic Pro purchase is backed by a 30-day money-back guarantee, no questions asked. If MeetMic isn't right for you, request a refund yourself at meetmic.app/refund using the license key and email address from your Lemon Squeezy receipt. Eligible requests are refunded in full, automatically, and the associated license key is disabled at the same time.
No Refunds after 30 Days
We cannot issue refunds for transactions that are more than 30 days old. We encourage you to evaluate MeetMic during the first 30 days after purchase to ensure it meets your needs. If something exceptional happened, write to us at support@meetmic.app with the reason for your request and the date of the transaction, and we will consider it on a case-by-case basis.
Processing Refunds
Refunds are credited to your original method of payment. Depending on your payment provider, this can take up to 10 days to appear on your statement. Once a purchase is refunded, the license key issued with it stops working.
Changes to This Refund Policy
We may update this Refund Policy from time to time. Any changes will be effective immediately upon posting the revised policy on our app and website. Your continued use of MeetMic after any changes to the Refund Policy have been posted constitutes your acceptance of the updated policy.